Delete your account and data
You can delete your account in the “Agria” app (AGRIA-GRUP DOOEL) yourself, at any time and free of charge.
From the app — immediately
Open the app → Profile → Delete account → confirm. The account is deleted immediately. Deletion is not possible while you have an active order — wait until it is finished and try again.
Without the app
If you cannot access the app, write to us at the address below with the subject “Delete account”, from the account's email address or stating the account's phone number. We will delete it within 30 days and confirm to you.
What is deleted
Sign-in (email, phone, password, Google or Apple link), name, saved addresses, favourite products, notifications and the device identifier. From past orders we delete the delivery address and phone, your notes and your rating comments. You can also delete saved addresses and favourite products individually in the app, without deleting the account.
What remains
From orders, only the products, amounts, dates and the rating stars and tags remain — without your name, phone, address and notes, and with no link to you.